LS
Lindisipho S

1 reviews | Active since Aug 2024

11 Aug 2024, 13:57

Easton-Berry Collections worst company ever

I received a call for collection for a Rain subscription, the guy who assisted me did not explain all the other charges and interests but only the principal amount due. After the agreed payments, I did not receive any settlement letter, I tried to call them on several occasions and never got threw and all off a sudden i get sms from rain stating i have an outstanding amount on my account. An account i haven't used in years!!! So basically instead of my account that should be cancelled and closed I keep getting sms and and threats of another handed over for collection. Honestly stick to your agreements and follow through. Put in the same energy you have making ******* calls at 7am in the mornong and call to do follow up calls.

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Replies (2)
Easton-Berry Collections
Easton-Berry Collections's reply12 Aug 2024, 08:10
Official
 Good day Lindisipho S,

Thank you for inquiry.
Please note our system reflects your account has been settled with our office.
We advise an inquiry will be directed to our team for further investigation in respect of balance on Rain system.

Kindly be advised feedback will be provided accordingly.

Kind Regards
Maheshree
Easton Berry Collections Team 
Easton-Berry Collections
Easton-Berry Collections's reply13 Aug 2024, 15:21
Official
Good day Lindisipho S,
 
Trust you are well. 
 
We kindly refer to inquiry below. 
Please note as per feedback from Rain, we have been advised the account has been updated to settled on their system. 
Rain has confirmed a paid-up letter has been issued to you in this regard. 
 
In light of the above, we conclude inquiry herein is resolved. 

Kind Regards
Maheshree
Easton-Berry Collections Team