KJ
Kim J
1 reviews | Active since Mar 2021
03 Mar 2021, 08:38
Easton-Berry Collections Long wait for paid up letter
I cant believe this company i have being requesting a paid up letter for almost two weeks all they tell me when i call is that i need to email please email please email but even with emailing there is no response and they dont give a damn you got all your money why can you just send me my letter messing with ppl lives here what do you gain from taking to long to send a paid up letter unbelievable really disgusted in this company service really apualling to say the less i still havent received my letter
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Easton-Berry Collections's replyOfficial
03 Mar 2021, 09:50Good day Kim J
Thank you for reaching out to us.
We have checked our system and it shows you settled the account on 22.02.2021.
After a settlement is done, it normally takes around 7-14 working days before a paid up letter is issued our side to ensure pay over to our client and the payment also reflects on their side before we submit the same to you.
Thank you for allowing us this time to ensure the above. We have arranged for your paid up letter to be issued to you today.
Kind Regards
The Easton Berry Collections Team
Thank you for reaching out to us.
We have checked our system and it shows you settled the account on 22.02.2021.
After a settlement is done, it normally takes around 7-14 working days before a paid up letter is issued our side to ensure pay over to our client and the payment also reflects on their side before we submit the same to you.
Thank you for allowing us this time to ensure the above. We have arranged for your paid up letter to be issued to you today.
Kind Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply03 Mar 2021, 09:50
Official
Good day Kim J
Thank you for reaching out to us.
We have checked our system and it shows you settled the account on 22.02.2021.
After a settlement is done, it normally takes around 7-14 working days before a paid up letter is issued our side to ensure pay over to our client and the payment also reflects on their side before we submit the same to you.
Thank you for allowing us this time to ensure the above. We have arranged for your paid up letter to be issued to you today.
Kind Regards
The Easton Berry Collections Team
Thank you for reaching out to us.
We have checked our system and it shows you settled the account on 22.02.2021.
After a settlement is done, it normally takes around 7-14 working days before a paid up letter is issued our side to ensure pay over to our client and the payment also reflects on their side before we submit the same to you.
Thank you for allowing us this time to ensure the above. We have arranged for your paid up letter to be issued to you today.
Kind Regards
The Easton Berry Collections Team