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johanjvr J

1 reviews | Active since Aug 2016

13 Jan 2021, 11:53

Easton-Berry collections is the worst!

I work for a law-firm and do we do Administrations and Sequestrations. One of our clients have been under Admin since 2017. Easton-Berry receives payment every 3rd month as per Administration rule. Yet, we still receive letters of demand and have I sent numerous emails to various of their email addresses without any compliance from their side. If you do manage to speak to them telephonically, it is as if they do not know what Admin or Sequestration entails.... Very unprofessional and rude staff!

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Replies (1)
Easton-Berry Collections
Easton-Berry Collections's reply13 Jan 2021, 20:50
Official
Good day Anika N

We acknowledge receipt of your complaint.

Please let us investigate your matter in order to establish how we may assist.  In order to do the same, we will require the reference number of the account in question or your ID number in order for us to identify your profile.

An email have been directed to you offline already, to forward us these details privately in order for us to assist.

Kind Regards
The Easton Berry Collections Team