RR
Roland R

1 reviews | Active since Sept 2016

27 Jun 2020, 10:06

Easton Berry are *******

Easton Berry are *******. Only to find out by Credit provider (capfin) that my account was prescribed. Easton Berry were the collection agent ONLY AFTER several years later. They were collecting R300 from my bank for some time. Knowing my capfin was prescribed. I didn't know it was prescribed until 2weeks ago. They ***** your money. Beware of this collection agency. Plus they have the nerve to charge interest TOO!!!! I emailed Easton berry, I want all my money paid back to me. Easton Berry I'm not interested in your lie response to this complaint. Just pay back my money!!!!!

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Replies (1)
Easton-Berry Collections
Easton-Berry Collections's reply29 Jun 2020, 19:48
Official
Good day Roland R

We refer to your complaint and confirm that our offices did respond to you previously regarding this matter, advising that it is being investigated and the required feedback will be communicated to you in this regard.

The status of the account did not filter through to our offices, however we have now received the required information from head office of which the status has been updated accordingly.

We are in the process of doing a reconciliation and are happy to return whichever funds are due to you.

Best Regards
The Easton Berry Collections Team