KH
Keanu H
1 reviews | Active since Dec 2019
20 Sept 2024, 11:17
Easton-Berry and Rain bad service
This company’s service is the worst ever. they make you pay continual amounts to settle a small amount this all on behalf of rain for Rain to just call you afterwards and tell you sir you still owe us money. Real time ******s these people
Helpful (0)
Replies (2)0
Replies (2)Easton-Berry Collections's replyOfficial
20 Sept 2024, 11:46Good day Keanu H,
Thank you for inquiry herein.
Please note our system reflects your account has been settled with our office on 30.07.2024.
We advise the account has since reverted to Rain.
Kindly be advised the matter will be investigated in terms of calls mentioned.
Kind Regards
Maheshree
Easton-Berry Collections Team
Thank you for inquiry herein.
Please note our system reflects your account has been settled with our office on 30.07.2024.
We advise the account has since reverted to Rain.
Kindly be advised the matter will be investigated in terms of calls mentioned.
Kind Regards
Maheshree
Easton-Berry Collections Team
Easton-Berry Collections's reply20 Sept 2024, 11:46
Official
Good day Keanu H,
Thank you for inquiry herein.
Please note our system reflects your account has been settled with our office on 30.07.2024.
We advise the account has since reverted to Rain.
Kindly be advised the matter will be investigated in terms of calls mentioned.
Kind Regards
Maheshree
Easton-Berry Collections Team
Thank you for inquiry herein.
Please note our system reflects your account has been settled with our office on 30.07.2024.
We advise the account has since reverted to Rain.
Kindly be advised the matter will be investigated in terms of calls mentioned.
Kind Regards
Maheshree
Easton-Berry Collections Team
Easton-Berry Collections's replyOfficial
03 Oct 2024, 14:31Good day Mr Keanu Hendricks,
Trust you are well.
We kindly refer to inquiry herein and provide feedback hereunder in respect of investigation:
Please note your account arrears has been settled with our office.
As per our client mandate once an account is settled on our system, the file is closed and reverts to Rain.
In respect of your balance dispute after settling the account with our office, we have escalated an inquiry to Rain.
We confirm feedback has been receipted from Rain, confirming that the account has been updated on their system as follows:
- Balance cleared
- Subscription cancelled
- Paid-up letter supp**** to you.
We conclude inquiry herein resolved.
Kind Regards
Maheshree
Easton-Berry Collections Team
Kind Regards
Maheshree
Easton-Berry Collections Team
Easton-Berry Collections's reply03 Oct 2024, 14:31
Official
Good day Mr Keanu Hendricks,
Trust you are well.
We kindly refer to inquiry herein and provide feedback hereunder in respect of investigation:
Please note your account arrears has been settled with our office.
As per our client mandate once an account is settled on our system, the file is closed and reverts to Rain.
In respect of your balance dispute after settling the account with our office, we have escalated an inquiry to Rain.
We confirm feedback has been receipted from Rain, confirming that the account has been updated on their system as follows:
- Balance cleared
- Subscription cancelled
- Paid-up letter supp**** to you.
We conclude inquiry herein resolved.
Kind Regards
Maheshree
Easton-Berry Collections Team
Kind Regards
Maheshree
Easton-Berry Collections Team
