sL
shirley L
1 reviews | Active since Jul 2014
12 May 2020, 14:49
disgusting customer service
my foshini account has been handed over to this company in which they debit from account every month, i have asked them to send me my statements they have failed to do so i made this request in February and the consultant assured me they would send to my email but no they haven not done so but they don't forgot to debit my account and ever since they get payments from me they have never sent any communication i am so disgusted by there level of customer service it is now may still no statement
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Easton-Berry Collections's replyOfficial
12 May 2020, 22:01Good day Shirley L
Thank you for your complaint.
We have received the 3 debit order payments received on the account thus far over the period from February - April 2020.
We are not able to trace any recent requests from your for a statement, however we will arrange for you to be assisted urgently with same and supply you with the correct email contact point where you may address your future requests to.
Kind Regards
The Easton Berry Collections Team
Thank you for your complaint.
We have received the 3 debit order payments received on the account thus far over the period from February - April 2020.
We are not able to trace any recent requests from your for a statement, however we will arrange for you to be assisted urgently with same and supply you with the correct email contact point where you may address your future requests to.
Kind Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply12 May 2020, 22:01
Official
Good day Shirley L
Thank you for your complaint.
We have received the 3 debit order payments received on the account thus far over the period from February - April 2020.
We are not able to trace any recent requests from your for a statement, however we will arrange for you to be assisted urgently with same and supply you with the correct email contact point where you may address your future requests to.
Kind Regards
The Easton Berry Collections Team
Thank you for your complaint.
We have received the 3 debit order payments received on the account thus far over the period from February - April 2020.
We are not able to trace any recent requests from your for a statement, however we will arrange for you to be assisted urgently with same and supply you with the correct email contact point where you may address your future requests to.
Kind Regards
The Easton Berry Collections Team