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Phumeza M
1 reviews | Active since Sept 2016
04 Dec 2017, 09:15
Disgusting
I've never been this irritated in my life. I settled my RCS account through Easton-Berry, but for the past week and half I've been asking for a paid up letter. To this day I haven't received it from them and the most annoying part is that they call you all the time to remind you to settle the account. Their call centre agents have bad attitude just today I called about 4 times and they kept banging the phone in my ear. They've got bad customer relations.
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Easton-Berry Collections's replyOfficial
28 Dec 2017, 09:38Please provide your details so that we can investigate and confirm if the account is indeed paid up. All ours calls are recorded so agents are not allowed to slam the phone down. Once you supply your account details, we will investigate this as well. A Supervisor will contact you as soon as we receive your number.
Best regards,
Easton-Berry Collections's reply28 Dec 2017, 09:38
Official
Please provide your details so that we can investigate and confirm if the account is indeed paid up. All ours calls are recorded so agents are not allowed to slam the phone down. Once you supply your account details, we will investigate this as well. A Supervisor will contact you as soon as we receive your number.
Best regards,