SL
Shareace L

1 reviews | Active since Sept 2025

02 Sept 2025, 11:07

DISGUSTED

Disgusted in the service provided & the charges that I had to pay for calls made to get a settlement amount, when in actual fact service was terrible & never received statement I requested anyway.

It's amazing you call to pay up the debt in full & goes up instead of down!!!!!!! I made a payment arrangement & have never missed one but still went up in matter of a day.

I do thank Busisiwe Gamedala who was polite & helped me but for the rest of EASTON BERRY / RCS / RCA what joke with service & any form of help!!!! I hope i never have to deal with any one them in the future. Account now paid in full thank goodness.

Do the right thing & still get *****ed!!!

0
Replies (1)
Easton-Berry Collections
Easton-Berry Collections's reply02 Sept 2025, 13:58
Official
 Dear Shareace L

Thank you for taking the time to share your experience. We're truly sorry to hear that your interaction with our service left you feeling frustrated and disappointed. This is not the standard of service we aim to provide.

We appreciate your acknowledgment of Busisiwe's assistance—your kind words will certainly be passed on to her. At the same time, we take your feedback seriously and will investigate the concerns you've raised regarding your account and revert to your offline.

Thank you again for your feedback.

Warm Regards
Chantell
The Easton Berry Collections Team