TM
Tshifularo M

1 reviews | Active since Jun 2021

28 Jun 2021, 13:50

Disgusted

I have been asking for my statement through my email account, I haven't got it since April, whenever I call to ask about my remaining balance on my truworths account they keep saying R2000? since April and I have paying R880 a month.i just spoke with a lady with bad attitude and it's disgusting

0
Replies (5)
Easton-Berry Collections
Easton-Berry Collections's reply29 Jun 2021, 00:30
Official
Good day  Tshifularo M 

We refer to your complaint and confirm that our system indicates that a statement has already been issued to you earlier on 28.06.2021 around 13:26 rite before you have logged this complaint.

Should you still for some reason not have received this, kindly note that we have send communication to you offline as well to assist where we possibly can.

Kind Regards
The Easton Berry Collections Team
TM
Tshifularo M's update29 Jun 2021, 09:22
Reviewer Update
I haven't received any statements yet, my email is working well. Don't you have another way that you can send me my statement?
Easton-Berry Collections
Easton-Berry Collections's reply08 Jul 2021, 12:16
Official
Good day Tshifularo M

Thank you so much for confirming that you have received the statement today.  

All the best to you.

The Easton Berry Collections Team
 
TM
Tshifularo M's update11 Jul 2021, 07:37
Reviewer Update
Thank you very much, I got my statement. And thank you to Chantell Rousseau for being so lovely and very concerned. Am happy I must say
Easton-Berry Collections
Easton-Berry Collections's reply15 Jul 2021, 13:48
Official
Good day

This matter is resolved,

Best Regards