Discount not written off.

Item: Easton-Berry Collections
Rating: 1
Author: Ditebogo M

Please advise on why am i still receiving calls from your call center that am having outstanding amounts needed to be paid up?

Today I have also confirmed with TFG Group and their system is still showing outstanding amounts. This means your Discount was not written off .

Am Giving you a few hours to sort this nonsense out! , am getting sick and tired of your urgency with wrong information. ..

Am not going to return back with one company issues!

Helpful (0)

Replies (2)

Easton-Berry Collections's replyOfficial

04 Apr 2022, 08:11

Good Day Ditebogo

Thank you for your complaint which is well received.

Please be advised the matter has been escalated to our team for urgent investigation.

Kindly note we will keep you updated on the process offline.

Kind Regards
Maheshree
Easton Berry Collections Team

Easton-Berry Collections's reply04 Apr 2022, 08:11

Official

Easton-Berry Collections's replyOfficial

06 Apr 2022, 20:57

Good day Mr Ditebogo M

Thank you for your patience herein.

We can confirm that our client has fed back and confirmed that the write off should reflect within the next 3 business days.

Kindest Regards
Chantell
The Easton Berry Collections Team

Easton-Berry Collections's reply06 Apr 2022, 20:57

Official