sD
selena D
1 reviews | Active since May 2023
31 Jul 2023, 11:09
Disappointing services.
Hi
Easton-Berry contacted me in February to say that my Edgars account got handed over and I need to start paying.
They have been debiting my account from February and till date I have not received a statement from them stating my balance and they have not been updating any of my payments with the credit bureau.
I went to check my credit score and it still shows that my Edgars is in arrears and last updated in 2019.
This is really affecting my Credit rating.
Helpful (0)
Replies (2)0
Replies (2)
Easton-Berry Collections's replyOfficial
31 Jul 2023, 11:42Good day Selena
Hope you are well.
We confirm receipt of your inquiry and advise the credit provider is responsible for updating the accounts with the credit bureau as per contractual obligations.
Please note our office can only assist with a credit bureau update request once the account is settled.
Further note our system does not automatically dispense monthly statements however you may request the same from our queries team at any time.
We advise an email will be directed to you shortly, with the account statement and our contact details for future queries.
Kind Regards
Maheshree
Easton Berry Collections Team
Hope you are well.
We confirm receipt of your inquiry and advise the credit provider is responsible for updating the accounts with the credit bureau as per contractual obligations.
Please note our office can only assist with a credit bureau update request once the account is settled.
Further note our system does not automatically dispense monthly statements however you may request the same from our queries team at any time.
We advise an email will be directed to you shortly, with the account statement and our contact details for future queries.
Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections's reply31 Jul 2023, 11:42
Official
Good day Selena
Hope you are well.
We confirm receipt of your inquiry and advise the credit provider is responsible for updating the accounts with the credit bureau as per contractual obligations.
Please note our office can only assist with a credit bureau update request once the account is settled.
Further note our system does not automatically dispense monthly statements however you may request the same from our queries team at any time.
We advise an email will be directed to you shortly, with the account statement and our contact details for future queries.
Kind Regards
Maheshree
Easton Berry Collections Team
Hope you are well.
We confirm receipt of your inquiry and advise the credit provider is responsible for updating the accounts with the credit bureau as per contractual obligations.
Please note our office can only assist with a credit bureau update request once the account is settled.
Further note our system does not automatically dispense monthly statements however you may request the same from our queries team at any time.
We advise an email will be directed to you shortly, with the account statement and our contact details for future queries.
Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections's replyOfficial
31 Jul 2023, 13:02Good day Selena
Kindly be advised response has been issued to you via email.
We confirm the inquiry herein is resolved.
Kind Regards
Maheshree
Easton Berry Collections Team
Kindly be advised response has been issued to you via email.
We confirm the inquiry herein is resolved.
Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections's reply31 Jul 2023, 13:02
Official
Good day Selena
Kindly be advised response has been issued to you via email.
We confirm the inquiry herein is resolved.
Kind Regards
Maheshree
Easton Berry Collections Team
Kindly be advised response has been issued to you via email.
We confirm the inquiry herein is resolved.
Kind Regards
Maheshree
Easton Berry Collections Team