Disappointed and hurt as a human being

Good day I am very upset and hurt in the process as well. As a citizen and human being I know and are aware that due to this current pendamic that we as a land is facing a lot has gone wrong and most of us lost our jobs. Knowing that we also have debt to pay I would like to know is it right as a debt collecting company as Easton berry attorney that their agents must call us more than once a day and are they allowed to force us to pay monies as we explain that we unemployed and as a single mother I don't even know where the next plate for my kids will come from they forcing me to pay or otherwise legal action will proceed.

I am really disappointed and truly hurt that this kind of service must be rendered in this time that we facing