GM
Gareth M

1 reviews | Active since Mar 2023

19 Mar 2024, 17:30

Disappointed

I have a saying to Easton-Berry please read the emails that my mediate life has sent you guys multiple emails regarding POA and proposal for my account I am getting harassed by the calling where by about my payment if people at Easton-Berry can't read emails then I don't know because 5 emails has been sent and I still get called about last years payment. Just because of this harassment I will pay R50 towards my account I will not pay R250 my mediation people will be contacting you guys again and I have been asking for statements regarding for February statement if the R250 is reflected on my account if it's not you will be hearing from the credit baureu. So I am requesting a statement every month until my account is paid you guys make me so sick

0
Replies (2)
Easton-Berry Collections
Easton-Berry Collections's reply20 Mar 2024, 08:51
Official
Good day Gareth,

Thank you for inquiry.
We advise your matter will be escalated to the team for investigation.
Please note our system does not dispense monthly statements automatically, hence we will provide an email to you which you can use to request the same at any time.

Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply20 Mar 2024, 09:40
Official
 Good day Gareth,  Please note the team have advised a statement has been issued to the debt mediation representative. 
Kindly be advised you may receive a few more calls until payment arrangement is concluded on the accoount.
We confirm inquiry herein is resolved. 
Kind Regards
Maheshree
Easton Berry Collections Team