TDV
THERESA DUNCAN-DE VOS
1 reviews | Active since Feb 2015
29 May 2015, 10:36
DELAYED AND VERY LITTLE CORRESPONDENCE
Good morning<br> Thanks for your response to my post of 04 May 2015. I wish to inform you that nothing about my details have changed. Nowhere do i see missed calls, or e-mails or letters from Easton Berry Inc. You are indicating that you have been trying to contact me about my enquiry about whether you have cleared my name with the credit bureau which you erroneously placed there. Not only have you taken your time to respond but you are not exactly forthcoming with any information. Your response is still very vague. Can you kindly advise if you have rectified my credit status.
Helpful (0)
Replies (1)0
Replies (1)Easton-Berry Collections's replyOfficial
01 Jun 2015, 07:54Hello Tessaddv,
We do apologise for the delay in having your bureau profile updated.
We can confirm that we have sent through the data in order for your profile to be updated. We have been advised that there is currently a backlog at the bureau.
We have however, requested that your matter be escelated.
Once we have further information from the bureau, we will inform you thereof.
Best Regards
Easton-Berry Inc
We do apologise for the delay in having your bureau profile updated.
We can confirm that we have sent through the data in order for your profile to be updated. We have been advised that there is currently a backlog at the bureau.
We have however, requested that your matter be escelated.
Once we have further information from the bureau, we will inform you thereof.
Best Regards
Easton-Berry Inc
Easton-Berry Collections's reply01 Jun 2015, 07:54
Official
Hello Tessaddv,
We do apologise for the delay in having your bureau profile updated.
We can confirm that we have sent through the data in order for your profile to be updated. We have been advised that there is currently a backlog at the bureau.
We have however, requested that your matter be escelated.
Once we have further information from the bureau, we will inform you thereof.
Best Regards
Easton-Berry Inc
We do apologise for the delay in having your bureau profile updated.
We can confirm that we have sent through the data in order for your profile to be updated. We have been advised that there is currently a backlog at the bureau.
We have however, requested that your matter be escelated.
Once we have further information from the bureau, we will inform you thereof.
Best Regards
Easton-Berry Inc
