NM
Nthabeleng M

1 reviews | Active since Jul 2021

18 Apr 2023, 15:27

Daylight *******, Worst Service

I have started paying my debt on this account however I am being billed interests and commissions. In actual fact, I am not paying anything for my actual debt.......... When i query with the call center, they tell me to send an email because they cannot answer my questions. WHAT KIND OF PATHETIC SERVICE IS THIS!!!!!

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Replies (2)
Easton-Berry Collections
Easton-Berry Collections's reply18 Apr 2023, 15:55
Official
Good day Nthabeleng 

Thank you for your inquiry.
Please note your account is currently being administered in terms of the Debt Collectors ACT 114 OF 1998, As per Annexure B(expenses and Fees). 
Unfortunately, the account is subjected to fees in this regard.

We acknowledge you are making payments and encourage you to continue regular payments to ensure the balance decreases.
Kindly be advised we will email you more details on your account.


Kind Regards
Maheshree
Easton Berry Collections Team


Easton-Berry Collections
Easton-Berry Collections's reply21 Apr 2023, 08:56
Official
Good day Nthabeleng

Trust you are well.

Please be advised we have directed an email to you regarding your account.

We confirm the matter concerned herein has been resolved.

Kind Regards
Maheshree
Easton Berry Collections Team