Day 100 of Waiting for Detailed Statement - Ridiculous Honestly

Not really sure how this company functions, you are quick to call us after the debt has been handed over to you and getting a payment arrangement done.

But when it comes to queries of sending a simple thing as a detailed statement no one responds with the call centre or whatever department one goes through with queries being very rude and with poor customer service.

I am told a request has been put through and a statement will be sent, how long does it take 40 days & nights perhaps, come on with this ridiculous service we are getting.

How on earth is one supposed to continue paying without seeing the progress.