Complaint

Item: Easton-Berry Collections
Rating: 1
Author: Reabetsoe M

Good day...

One of my debit orders from Easton berry has been cancelled and I don't know why, been checking if they hav debited but nothing n it's been 2 weeks.. Can I get an explanation please.. And can I get a statement showing how many months left to pay and balances..

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Helpful (0)

Replies (2)

Easton-Berry Collections's replyOfficial

07 Aug 2025, 08:34

Good day Reabetsoe

Trust you are well.

Thank you for reaching out regarding the cancellation of your debit order.

We will investigate the reason for the cancellation and ensure that you receive a detailed statement outlining your payment history.

Should you require further assistance, please don’t hesitate to contact our offices on ***.

Kind regards
Hlengiwe
Easton-Berry Collections

Easton-Berry Collections's reply07 Aug 2025, 08:34

Official

Good day Reabetsoe

Trust you are well.

Thank you for reaching out regarding the cancellation of your debit order.

Easton-Berry Collections's replyOfficial

13 Aug 2025, 09:02

Good day Mr Modose

Trust you are well.

We wish to confirm that your debit order has been successfully reinstated.

We trust that you are satisfied with the outcome of your query and the way it was addressed.

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Thank you for your cooperation.

Best Regards

Hlengiwe

Easton-Berry Collections Team

Easton-Berry Collections's reply13 Aug 2025, 09:02