BM
Bulelwa M
1 reviews | Active since Jun 2013
27 Oct 2021, 17:00
Complaint
The collectors are very rude and unprofessional. I'm currently unemployed and missed a payment because I couldn't make it and I have been treated so badly by the difference collectors and they are harassing me calling me every minute of the day.
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Replies (1)
Easton-Berry Collections's replyOfficial
28 Oct 2021, 11:52Good day Bulelwa M
We trust you are well.
Our system is designed in a way that automatically prompts an agent to call on a matter whereby payment/s have been missed. This would explain the calls you have been receiving in this regard.
Our team have arranged for an agent to liaise with you via email to discuss arrangements on your account to better address your matter.
Kindest Regards
Chantell
The Easton Berry Collections Team
We trust you are well.
Our system is designed in a way that automatically prompts an agent to call on a matter whereby payment/s have been missed. This would explain the calls you have been receiving in this regard.
Our team have arranged for an agent to liaise with you via email to discuss arrangements on your account to better address your matter.
Kindest Regards
Chantell
The Easton Berry Collections Team
Easton-Berry Collections's reply28 Oct 2021, 11:52
Official
Good day Bulelwa M
We trust you are well.
Our system is designed in a way that automatically prompts an agent to call on a matter whereby payment/s have been missed. This would explain the calls you have been receiving in this regard.
Our team have arranged for an agent to liaise with you via email to discuss arrangements on your account to better address your matter.
Kindest Regards
Chantell
The Easton Berry Collections Team
We trust you are well.
Our system is designed in a way that automatically prompts an agent to call on a matter whereby payment/s have been missed. This would explain the calls you have been receiving in this regard.
Our team have arranged for an agent to liaise with you via email to discuss arrangements on your account to better address your matter.
Kindest Regards
Chantell
The Easton Berry Collections Team