TN
Thokozani N
1 reviews | Active since Sept 2018
22 Sept 2020, 18:07
Clearance letter
I’m confused by this company they been calling saying I must settle my account now that I have I can’t get hold of them for my clearance letter. I’ve been calling and goes straight to their answering machine that says I’ve called outside their office hours which are 8:00 to 20:00 n I’ve been calling around 15:00. Can someone get back to me with my clearance letter for the capfin account. My email address is ***.
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Easton-Berry Collections's replyOfficial
23 Sept 2020, 08:30Good day Thokozani N
We apologize if you were not able to get through. All the call center lines were probably occupied at the time you placed your call, which redirected you to be the last caller in the queue.
Nevertheless, we thank you for settling your account.
We appreciate your payment and confirm your account is now paid in full. Our offices also arranged for a paid up letter to be issued to you this morning.
Kind Regards
The Easton Berry Collections Team
We apologize if you were not able to get through. All the call center lines were probably occupied at the time you placed your call, which redirected you to be the last caller in the queue.
Nevertheless, we thank you for settling your account.
We appreciate your payment and confirm your account is now paid in full. Our offices also arranged for a paid up letter to be issued to you this morning.
Kind Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply23 Sept 2020, 08:30
Official
Good day Thokozani N
We apologize if you were not able to get through. All the call center lines were probably occupied at the time you placed your call, which redirected you to be the last caller in the queue.
Nevertheless, we thank you for settling your account.
We appreciate your payment and confirm your account is now paid in full. Our offices also arranged for a paid up letter to be issued to you this morning.
Kind Regards
The Easton Berry Collections Team
We apologize if you were not able to get through. All the call center lines were probably occupied at the time you placed your call, which redirected you to be the last caller in the queue.
Nevertheless, we thank you for settling your account.
We appreciate your payment and confirm your account is now paid in full. Our offices also arranged for a paid up letter to be issued to you this morning.
Kind Regards
The Easton Berry Collections Team