AM
Aroka M
1 reviews | Active since May 2020
15 May 2020, 15:04
Clearance certificate
I've seen rewritten an email requesting a clearance certificate for my partner for a foshion account which was paid off 2017 but to this day there's no response. ID NUMBER is *** contact details are *** email address is *** or ***. You attention on the matter will be highly appreciated
Helpful (0)
Replies (7)0
Replies (7)
Easton-Berry Collections's replyOfficial
15 May 2020, 15:22Good Day
We refer to your complaint and confirm that the ID number details and contact information will not show in your correspondence above.
This is for security purposes on Hello Peter side.
We will send you an email to request for you to supply this info in order for us to address your complaint,
Kind Regards
The Easton Berry Collections Team
We refer to your complaint and confirm that the ID number details and contact information will not show in your correspondence above.
This is for security purposes on Hello Peter side.
We will send you an email to request for you to supply this info in order for us to address your complaint,
Kind Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply15 May 2020, 15:22
Official
Good Day
We refer to your complaint and confirm that the ID number details and contact information will not show in your correspondence above.
This is for security purposes on Hello Peter side.
We will send you an email to request for you to supply this info in order for us to address your complaint,
Kind Regards
The Easton Berry Collections Team
We refer to your complaint and confirm that the ID number details and contact information will not show in your correspondence above.
This is for security purposes on Hello Peter side.
We will send you an email to request for you to supply this info in order for us to address your complaint,
Kind Regards
The Easton Berry Collections Team
AM
Aroka M's updateReviewer Update
15 May 2020, 15:42How soon can I get the email cause I need that certificate as in yesterday
AM
Aroka M's update15 May 2020, 15:42
Reviewer Update
How soon can I get the email cause I need that certificate as in yesterday
AM
Aroka M's updateReviewer Update
15 May 2020, 21:57I've sent you the email can you please assist.
AM
Aroka M's update15 May 2020, 21:57
Reviewer Update
I've sent you the email can you please assist.
AM
Aroka M's updateReviewer Update
18 May 2020, 08:58I've since sent you all the information you requested but getting back to me seems to be a challenge and we need that certificate as in yesterday.
AM
Aroka M's update18 May 2020, 08:58
Reviewer Update
I've since sent you all the information you requested but getting back to me seems to be a challenge and we need that certificate as in yesterday.
Easton-Berry Collections's replyOfficial
18 May 2020, 12:06Good Day
Kindly note we received your ID details from you 16:43 on Friday, unfortunately our office hours on a Friday is only until 15:30.
Hence the reason why we have not yet responded to your second complaint at 21:57pm on Friday evening.
We have today been able to investigate your profile and have forwarded your paid up letter as per request,
Best Regards
The Easton Berry Collections Team
Kindly note we received your ID details from you 16:43 on Friday, unfortunately our office hours on a Friday is only until 15:30.
Hence the reason why we have not yet responded to your second complaint at 21:57pm on Friday evening.
We have today been able to investigate your profile and have forwarded your paid up letter as per request,
Best Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply18 May 2020, 12:06
Official
Good Day
Kindly note we received your ID details from you 16:43 on Friday, unfortunately our office hours on a Friday is only until 15:30.
Hence the reason why we have not yet responded to your second complaint at 21:57pm on Friday evening.
We have today been able to investigate your profile and have forwarded your paid up letter as per request,
Best Regards
The Easton Berry Collections Team
Kindly note we received your ID details from you 16:43 on Friday, unfortunately our office hours on a Friday is only until 15:30.
Hence the reason why we have not yet responded to your second complaint at 21:57pm on Friday evening.
We have today been able to investigate your profile and have forwarded your paid up letter as per request,
Best Regards
The Easton Berry Collections Team
AM
Aroka M's updateReviewer Update
18 May 2020, 12:20Was applying for a loan at African Bank and was told they need a clearance certificate or a court order. Upon my investigation I discovered its a foschini account which I believe you are the people who can help me on that regard. What you have sent me its a paid up letter instead of clearance certificate. Or maybe they are the same its me who is confused
AM
Aroka M's update18 May 2020, 12:20
Reviewer Update
Was applying for a loan at African Bank and was told they need a clearance certificate or a court order. Upon my investigation I discovered its a foschini account which I believe you are the people who can help me on that regard. What you have sent me its a paid up letter instead of clearance certificate. Or maybe they are the same its me who is confused
Easton-Berry Collections's replyOfficial
18 May 2020, 12:50Good day Aroka M
A clearance certificate is a document which reflects all the accounts, which you have settled under the debt review process. Also called a Form 19, which unfortunately cannot be supp**** by our offices, but you can obtain the same from the debt counsellor on record.
The debt counsellor that represents you, is Consumer Financial Services.
We will supply you with their details offline in order for you to get a hold of them.
Kind Regards
The Easton Berry Collections Team
A clearance certificate is a document which reflects all the accounts, which you have settled under the debt review process. Also called a Form 19, which unfortunately cannot be supp**** by our offices, but you can obtain the same from the debt counsellor on record.
The debt counsellor that represents you, is Consumer Financial Services.
We will supply you with their details offline in order for you to get a hold of them.
Kind Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply18 May 2020, 12:50
Official
Good day Aroka M
A clearance certificate is a document which reflects all the accounts, which you have settled under the debt review process. Also called a Form 19, which unfortunately cannot be supp**** by our offices, but you can obtain the same from the debt counsellor on record.
The debt counsellor that represents you, is Consumer Financial Services.
We will supply you with their details offline in order for you to get a hold of them.
Kind Regards
The Easton Berry Collections Team
A clearance certificate is a document which reflects all the accounts, which you have settled under the debt review process. Also called a Form 19, which unfortunately cannot be supp**** by our offices, but you can obtain the same from the debt counsellor on record.
The debt counsellor that represents you, is Consumer Financial Services.
We will supply you with their details offline in order for you to get a hold of them.
Kind Regards
The Easton Berry Collections Team