Been trying all day to phone, but no response

I received an sms today at 13h35 from Easton Berry Call Centre to phone them in connection with my Foschini Account. I have been trying the entire afternoon to phone, but they simply do not answer! And I simply cannot afford so much airtime, since my contract only allows me R100-00pm which is supposed to be for emergencies only. I have spent a total of R75.00 on unanswered calls to them, which is 75% of my monthly airtime allowance. I am 60 years old, and NEED the airtime in case I need to phone someone in case of emergency. And besides that, I feel it is just common courtesy to answer the phone, even if it is \just a job". <br> <br> Ever since these call centres struck this country telephonic conversation has gone down the drain. It is next to impossible to get hold of someone lately!<br> <br> Antoinette Keyser"""