rK
roosmarie K
1 reviews | Active since Mar 2019
19 Oct 2020, 12:30
Bar attetude
You have the worst attetude towords clients ever when we pay there is no complaints when you need a refund it's between 7 to 14 working days then 14 to 21 days.. I will also have my attorney call you and play back all your miserable answers and feedback
Roosmarie Kapp ***
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Easton-Berry Collections's replyOfficial
19 Oct 2020, 13:43Good day Roosmarie K
Trust you are well and we acknowledge receipt of your complaint.
Your matter was investigated and we confirm that the account in question is indeed in credit and we will arrange for your request to be processed before end of this week.
Apologies for the delay, the team normally conducts a thorough investigation before any refund is processed.
We will keep you posted on the progress of your matter.
Kind Regards
The Easton Berry Collections Team
Trust you are well and we acknowledge receipt of your complaint.
Your matter was investigated and we confirm that the account in question is indeed in credit and we will arrange for your request to be processed before end of this week.
Apologies for the delay, the team normally conducts a thorough investigation before any refund is processed.
We will keep you posted on the progress of your matter.
Kind Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply19 Oct 2020, 13:43
Official
Good day Roosmarie K
Trust you are well and we acknowledge receipt of your complaint.
Your matter was investigated and we confirm that the account in question is indeed in credit and we will arrange for your request to be processed before end of this week.
Apologies for the delay, the team normally conducts a thorough investigation before any refund is processed.
We will keep you posted on the progress of your matter.
Kind Regards
The Easton Berry Collections Team
Trust you are well and we acknowledge receipt of your complaint.
Your matter was investigated and we confirm that the account in question is indeed in credit and we will arrange for your request to be processed before end of this week.
Apologies for the delay, the team normally conducts a thorough investigation before any refund is processed.
We will keep you posted on the progress of your matter.
Kind Regards
The Easton Berry Collections Team