MP
Mpho P

1 reviews | Active since May 2022

03 May 2022, 15:57

Bad service

I have been asking for a paid up letter, calling sending emails with no luck, call center will say email the admin, you email as many times as possible but no luck, when they debit the money it's all smiles but when they have to play their part they send you from one person to another mxm

0
Replies (3)
Easton-Berry Collections
Easton-Berry Collections's reply03 May 2022, 16:25
Official
Good Day Mpho 

Thank you for your complaint which is well received.

Please note we have escalated your request for urgent assistance.

Kind Regards
Maheshree
Easton Berry Collections Team
MP
Mpho P's update03 May 2022, 16:36
Reviewer Update
Account was paid in December, hopefully this time I will get the letter
Easton-Berry Collections
Easton-Berry Collections's reply04 May 2022, 08:58
Official
Good Day Mpho

Thank you for your message.

Please note you most certainly will receive the paid-up letter.

Kindly be advised I have done a follow-up and the paid-up letter will be provided shortly.

Kind Regards
Maheshree
Easton Berry Collections Team