LH
Lubabalo H
1 reviews | Active since Mar 2021
17 Mar 2021, 15:42
Bad-service
Disappointing service, I have been trying to get a paid up letter for my MRP account since January 2021. I was told that the letter would be sent to my email within 14 days, after I was told that I need to send an email to *** and I received no response till today. Today I called in and spoke to a lady who gave me contacts for their admin who is according to her suppose to draft the letter and when I called the number no one picks up.
Helpful (0)
Replies (8)0
Replies (8)
Easton-Berry Collections's replyOfficial
17 Mar 2021, 17:14Good day Lubabalo H
Trust you are well,
We apologize if the team could not assist you in time. We confirm that we have arranged for your paid up letter to be issued to you today,
Best Regards
The Easton Berry Collections Team
Trust you are well,
We apologize if the team could not assist you in time. We confirm that we have arranged for your paid up letter to be issued to you today,
Best Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply17 Mar 2021, 17:14
Official
Good day Lubabalo H
Trust you are well,
We apologize if the team could not assist you in time. We confirm that we have arranged for your paid up letter to be issued to you today,
Best Regards
The Easton Berry Collections Team
Trust you are well,
We apologize if the team could not assist you in time. We confirm that we have arranged for your paid up letter to be issued to you today,
Best Regards
The Easton Berry Collections Team
LH
Lubabalo H's updateReviewer Update
18 Mar 2021, 07:55Good Morning,
Thank you for your timeous response. I hope this will be resolved soon.
Regards
Lubabalo
Thank you for your timeous response. I hope this will be resolved soon.
Regards
Lubabalo
LH
Lubabalo H's update18 Mar 2021, 07:55
Reviewer Update
Good Morning,
Thank you for your timeous response. I hope this will be resolved soon.
Regards
Lubabalo
Thank you for your timeous response. I hope this will be resolved soon.
Regards
Lubabalo
Easton-Berry Collections's replyOfficial
18 Mar 2021, 09:19Good day Lubabalo
Kindly note we have already issued your paid up letter yesterday as promised. The email addresses used are the one linked to this complaint which is the cput one and also your personal email on our system which is the gmail one.
Let us know if you still have not received the letter and we will give you a call in order for your to supply a valid email address.
Many Thanks
The Easton Berry Collections Team
Kindly note we have already issued your paid up letter yesterday as promised. The email addresses used are the one linked to this complaint which is the cput one and also your personal email on our system which is the gmail one.
Let us know if you still have not received the letter and we will give you a call in order for your to supply a valid email address.
Many Thanks
The Easton Berry Collections Team
Easton-Berry Collections's reply18 Mar 2021, 09:19
Official
Good day Lubabalo
Kindly note we have already issued your paid up letter yesterday as promised. The email addresses used are the one linked to this complaint which is the cput one and also your personal email on our system which is the gmail one.
Let us know if you still have not received the letter and we will give you a call in order for your to supply a valid email address.
Many Thanks
The Easton Berry Collections Team
Kindly note we have already issued your paid up letter yesterday as promised. The email addresses used are the one linked to this complaint which is the cput one and also your personal email on our system which is the gmail one.
Let us know if you still have not received the letter and we will give you a call in order for your to supply a valid email address.
Many Thanks
The Easton Berry Collections Team
LH
Lubabalo H's updateReviewer Update
18 Mar 2021, 09:40Good Day,
I have not received the letter yet, I am no longer using my cput email, it was a student account. the one your system which is the gmail account is working so I am not sure why I have not received anything yet. I suggest that you give me a call so I could give you guys another email.
Regards
Lubabalo
I have not received the letter yet, I am no longer using my cput email, it was a student account. the one your system which is the gmail account is working so I am not sure why I have not received anything yet. I suggest that you give me a call so I could give you guys another email.
Regards
Lubabalo
LH
Lubabalo H's update18 Mar 2021, 09:40
Reviewer Update
Good Day,
I have not received the letter yet, I am no longer using my cput email, it was a student account. the one your system which is the gmail account is working so I am not sure why I have not received anything yet. I suggest that you give me a call so I could give you guys another email.
Regards
Lubabalo
I have not received the letter yet, I am no longer using my cput email, it was a student account. the one your system which is the gmail account is working so I am not sure why I have not received anything yet. I suggest that you give me a call so I could give you guys another email.
Regards
Lubabalo
Easton-Berry Collections's replyOfficial
18 Mar 2021, 10:11Good day Lubabalo H
Please give an exact time it will suit you for us to phone you today. We have tried phoning a number of times with no answer.
Best Regards
The Easton Berry Collections Team
Please give an exact time it will suit you for us to phone you today. We have tried phoning a number of times with no answer.
Best Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply18 Mar 2021, 10:11
Official
Good day Lubabalo H
Please give an exact time it will suit you for us to phone you today. We have tried phoning a number of times with no answer.
Best Regards
The Easton Berry Collections Team
Please give an exact time it will suit you for us to phone you today. We have tried phoning a number of times with no answer.
Best Regards
The Easton Berry Collections Team
LH
Lubabalo H's updateReviewer Update
18 Mar 2021, 10:46Good Day,
Kindly call at 11:30 am.
Regards
Kindly call at 11:30 am.
Regards
LH
Lubabalo H's update18 Mar 2021, 10:46
Reviewer Update
Good Day,
Kindly call at 11:30 am.
Regards
Kindly call at 11:30 am.
Regards
LH
Lubabalo H's updateReviewer Update
18 Mar 2021, 11:47Good Day,
I have received my paid up letter, thanks to Shantel for excellent service. She was so professional in handling my complaint and the kind of service she renders needs to be known by the management of her department , people of her kindly can take the company to its strategic direction. Thanks.
Regards
Lubabalo
I have received my paid up letter, thanks to Shantel for excellent service. She was so professional in handling my complaint and the kind of service she renders needs to be known by the management of her department , people of her kindly can take the company to its strategic direction. Thanks.
Regards
Lubabalo
LH
Lubabalo H's update18 Mar 2021, 11:47
Reviewer Update
Good Day,
I have received my paid up letter, thanks to Shantel for excellent service. She was so professional in handling my complaint and the kind of service she renders needs to be known by the management of her department , people of her kindly can take the company to its strategic direction. Thanks.
Regards
Lubabalo
I have received my paid up letter, thanks to Shantel for excellent service. She was so professional in handling my complaint and the kind of service she renders needs to be known by the management of her department , people of her kindly can take the company to its strategic direction. Thanks.
Regards
Lubabalo
Easton-Berry Collections's replyOfficial
18 Mar 2021, 12:41Thanks so much Lubabalo H
We are happy that your matter has been resolved.
Best Regards
The Easton Berry Collections Team
We are happy that your matter has been resolved.
Best Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply18 Mar 2021, 12:41
Official
Thanks so much Lubabalo H
We are happy that your matter has been resolved.
Best Regards
The Easton Berry Collections Team
We are happy that your matter has been resolved.
Best Regards
The Easton Berry Collections Team