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Muzi M

1 reviews | Active since Jun 2024

19 Jun 2024, 14:08

Bad service

You guys are the worst ever last year you took over my accounts for sport scene we agreed upon the debit order you started debiting from November an amount of R400 when I was by one of your agents for rain when we have concluded debit arrangement for rain I then told him that I want a statement showing how much has been contributed to my sportscene account thus far and I never got any response I suspect that you guys are paying a small amount towards sportscene that’s why the amount I’m owing them it’s still high I would like to receive statements of both my accounts sportscene and rain showing the balance I’m owing please email it to me along with your account so that I can settle everything reach me at ***

0
Replies (1)
Easton-Berry Collections
Easton-Berry Collections's reply19 Jun 2024, 14:46
Official
Good day Muzi M,

Thank you for inquiry.
Please note our system does not dispense statements automatically however you may request them at your convenience via email or from the call center agent.
We advise the agent will make a note on the system for the admin team to assist.

In respect of your inquiry, we confirm statements have been issued to you for both accounts inquired awhile ago with our contact details provided accordingly.
Further note a request has been directed to our admin team to assist with settlements as per your request.

Kind Regards
Maheshree
Easton Berry Collections Team