RP
Raquel P

1 reviews | Active since May 2018

08 May 2018, 14:44

BAD CUSTOMER SERVICE AND FEEDBACK

This is a company with very poor costumer service you can call them whole day and every day as well as e-mail them and they will not get back to you. They need to issue me a paid up letter since 2015 and clear my name on the Credit Bureau we are now in 2018 and nothing has been done.

I have sent several e-mails and have made many calls then they tell you over the phone to send another e-mail they don't even have the professionalism to respond to your e-mail.

This is enough now I need this matter sorted ASAP.

0
Replies (2)
Easton-Berry Collections
Easton-Berry Collections's reply14 May 2018, 14:57
Official

Good day

We apologize for the inconvenience you have been experiencing while liaising with the consultant in question. Kindly supply your contact details or alternatively your ID number to *** in order for us to investigate your matter and assist accordingly.

Kind Regards

Easton Berry Collections Team

Easton-Berry Collections
Easton-Berry Collections's reply14 May 2018, 19:21
Official

Good day

Please note the email address to refer your concerns to is ***

We await to hear from you.

Best Regards

Easton Berry Collection Complaints