MM
Mpho M

1 reviews | Active since Jul 2024

08 Jul 2024, 09:55

Bad Customer Service

Hi

I got calls from you stating that my account has been handed over and I owe R272, I paid the R272 and have been waiting for a paid up letter from you, instead of getting a paid up letter I am getting stories that I need to pay more money, why am I paying more money while I have already settled the money I owed.

0
Replies (2)
Easton-Berry Collections
Easton-Berry Collections's reply08 Jul 2024, 10:19
Official
Good day Mpho M,

Trust you are well.
We confirm payment made on 06.06.2024 has been updated to the account.
Kindly note an inquiry has been directed to the team for investigation.

We advise feedback will be provided accordingly.

Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply09 Jul 2024, 13:37
Official
Good day Mr Mpho Mabusela,
 
Trust you are well.
 
Please note feedback has been receipted from the team.
 
We advise your account has been settled with our office and reverted to Service Provider “Rain”.
You may contact Rain head office directly for further assistance on the account.

We confirm inquiry resolved with our office.

Kind Regards
Maheshree
Easton Berry Collections Team