NZ
Ndileka Z
1 reviews | Active since Feb 2023
02 Aug 2023, 12:43
Bad attitude!!!!
I was on a phone call with Nompumelelo Dlamini and she was so rude to me. I was trying to understand why I have been debited way over the anount I was owing and she really doensn't know how to talk to people. It's like she expects me to know the answers whereas I called merely because I was confused about my debits. Tell her to fix her attitude
Helpful (0)
Replies (2)0
Replies (2)
Easton-Berry Collections's replyOfficial
02 Aug 2023, 13:56Dear Ndileka Z
We hope you are doing well and confirm that we have received your complaint well.
A dedicated team have been assigned to investigate the matter urgently.
We promise to feedback soonest.
Kind Regards
Chantell
The Easton Berry Collections Team
We hope you are doing well and confirm that we have received your complaint well.
A dedicated team have been assigned to investigate the matter urgently.
We promise to feedback soonest.
Kind Regards
Chantell
The Easton Berry Collections Team
Easton-Berry Collections's reply02 Aug 2023, 13:56
Official
Dear Ndileka Z
We hope you are doing well and confirm that we have received your complaint well.
A dedicated team have been assigned to investigate the matter urgently.
We promise to feedback soonest.
Kind Regards
Chantell
The Easton Berry Collections Team
We hope you are doing well and confirm that we have received your complaint well.
A dedicated team have been assigned to investigate the matter urgently.
We promise to feedback soonest.
Kind Regards
Chantell
The Easton Berry Collections Team
Easton-Berry Collections's replyOfficial
02 Aug 2023, 16:09Dear Ndileka Z
Thank you for your patience.
We confirm that our investigation is complete and can advise that the agent will be addressed accordingly.
In the interim, we have arranged for an agent to assist you with your account over email instead.
Please feel free to email our Collection Complaints Department any time for future assistance.
We regard this matter as resolved.
Best Regards
Chantell
The Easton Berry Collections Team
Thank you for your patience.
We confirm that our investigation is complete and can advise that the agent will be addressed accordingly.
In the interim, we have arranged for an agent to assist you with your account over email instead.
Please feel free to email our Collection Complaints Department any time for future assistance.
We regard this matter as resolved.
Best Regards
Chantell
The Easton Berry Collections Team
Easton-Berry Collections's reply02 Aug 2023, 16:09
Official
Dear Ndileka Z
Thank you for your patience.
We confirm that our investigation is complete and can advise that the agent will be addressed accordingly.
In the interim, we have arranged for an agent to assist you with your account over email instead.
Please feel free to email our Collection Complaints Department any time for future assistance.
We regard this matter as resolved.
Best Regards
Chantell
The Easton Berry Collections Team
Thank you for your patience.
We confirm that our investigation is complete and can advise that the agent will be addressed accordingly.
In the interim, we have arranged for an agent to assist you with your account over email instead.
Please feel free to email our Collection Complaints Department any time for future assistance.
We regard this matter as resolved.
Best Regards
Chantell
The Easton Berry Collections Team