AWAITING PAID UP LETTER AND UPDATED RECORDS

<p>This has probably been one of the most frustrating places I had to deal with ever.</p> <p> </p> <p>I settled both my accounts (Truworths and RCS loan) with Eastonberry. Still I am getting very intimadating messages threatening to take matter further because I have not yet paid my RCS Loan. The communication between the different departments are disgusting, if everything was communicated properly, they would have noticed that RCS has been settled 3 months ago, as per RCS whom provided me with a paid up letter.</p> <p> </p> <p>I settled my Truworths also, still awaitng the paid up letter. I have even been notified that they have a huge problem with paid up letters, as i am not the only one awaiting my letter due to their records not being updated regularly when accounts has been settled.</p> <p> </p> <p>Meanwhile my credit score is being affected by eastonberry for no reason.</p> <p> </p> <p>This is really unfair that I have to be affected by the horrible problems this place is experiencing.</p> <p> </p> <p> </p>