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Donervan M

1 reviews | Active since Mar 2023

20 Mar 2023, 07:22

account statement

how do we get a hold of these people i need info on my account. Balance enquiry.

0
Replies (4)
Easton-Berry Collections
Easton-Berry Collections's reply20 Mar 2023, 08:37
Official
Good day Donervan

Thank you for your complaint.

Please note we received a complaint from you on the 08.03.2023.
We have issued your statement on this day.
We acknowledge your request herein and note you may be having trouble getting our emails, hence encourage you to check your spam folder.

We advise once again a statement has been issued with our contact details for ease of reference.
We kindly request you to confirm receipt of the same.


Kind Regards
Maheshree
Easton Berry Collections Team
DM
Donervan M's update20 Mar 2023, 09:41
Reviewer Update
Yes, hence I reached out once again because I've never received an email from you guys with regards to this...I have checked my spam folder and there is nothing there from you guys.

please rather use this email *** to send me the statement.
Easton-Berry Collections
Easton-Berry Collections's reply20 Mar 2023, 10:02
Official
Good day Donervan 

Please note we have used the email address provided as per above.
Kindly be advised the mail has been issued from ***.
Can we ask you to check if you have received the mail one more time.

Alternately do you have another email address we can use?

Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply30 Mar 2023, 09:14
Official
Good day Donervan 

Thank you for taking my call.

As per telecom we confirm you have received your account statement and inquiry herein is resolved.

Kind Regards
Maheshree
Easton Berry Collections Team