ZM
Zukie M
1 reviews | Active since Aug 2012
16 Oct 2019, 11:03
Account paid in full in 2018 but DMC is now on my case for the very same account!!!!!
I'm constantly getting calls from DMC regarding my Foschini account which I paid and settled through Easton berry in 2018 and according to DMC there is no payment reflecting and nothing update on ITC , why is this ???I have been trying to call however cannot get through to your number for the past 2 days ....
Do I need to go to the Ombuds with proof of payments to get this thing resolved ??? ***/***2
Helpful (0)
Replies (6)0
Replies (6)
Easton-Berry Collections's replyOfficial
16 Oct 2019, 12:59Good day Zukie M
Thank you for your complaint.
As per our telecom on even date, we will investigate your matter and revert soonest.
Kind Regards
The Easton Berry Collections Team
Thank you for your complaint.
As per our telecom on even date, we will investigate your matter and revert soonest.
Kind Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply16 Oct 2019, 12:59
Official
Good day Zukie M
Thank you for your complaint.
As per our telecom on even date, we will investigate your matter and revert soonest.
Kind Regards
The Easton Berry Collections Team
Thank you for your complaint.
As per our telecom on even date, we will investigate your matter and revert soonest.
Kind Regards
The Easton Berry Collections Team
Easton-Berry Collections's replyOfficial
21 Oct 2019, 17:02Good day Zukie M
As discussed previously, we have been liaising with head office in order to resolve your matter.
The paid up letter has been issued to as per request.
Kind Regards
The Easton Berry Collections Team
As discussed previously, we have been liaising with head office in order to resolve your matter.
The paid up letter has been issued to as per request.
Kind Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply21 Oct 2019, 17:02
Official
Good day Zukie M
As discussed previously, we have been liaising with head office in order to resolve your matter.
The paid up letter has been issued to as per request.
Kind Regards
The Easton Berry Collections Team
As discussed previously, we have been liaising with head office in order to resolve your matter.
The paid up letter has been issued to as per request.
Kind Regards
The Easton Berry Collections Team
ZM
Zukie M's updateReviewer Update
23 Oct 2019, 11:13Hi,
Thank you I have received the paid up letter and an sms from DMC confirming that the account has been closed. Can you please ensure that Foschini updates my profile as the is still an outstanding amount reflecting from both Foschini and DMC.
Thanks for your assistance Chantell.
Thank you I have received the paid up letter and an sms from DMC confirming that the account has been closed. Can you please ensure that Foschini updates my profile as the is still an outstanding amount reflecting from both Foschini and DMC.
Thanks for your assistance Chantell.
ZM
Zukie M's update23 Oct 2019, 11:13
Reviewer Update
Hi,
Thank you I have received the paid up letter and an sms from DMC confirming that the account has been closed. Can you please ensure that Foschini updates my profile as the is still an outstanding amount reflecting from both Foschini and DMC.
Thanks for your assistance Chantell.
Thank you I have received the paid up letter and an sms from DMC confirming that the account has been closed. Can you please ensure that Foschini updates my profile as the is still an outstanding amount reflecting from both Foschini and DMC.
Thanks for your assistance Chantell.
Easton-Berry Collections's replyOfficial
23 Oct 2019, 11:36Hi Zukie M
Definitely, this will be the next step. We will arrange for Foschini head office to update your profile on the credit bureau's as well.
We will keep you posted on the progress herein.
Kind Regards
The Easton Berry Collections Team
Definitely, this will be the next step. We will arrange for Foschini head office to update your profile on the credit bureau's as well.
We will keep you posted on the progress herein.
Kind Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply23 Oct 2019, 11:36
Official
Hi Zukie M
Definitely, this will be the next step. We will arrange for Foschini head office to update your profile on the credit bureau's as well.
We will keep you posted on the progress herein.
Kind Regards
The Easton Berry Collections Team
Definitely, this will be the next step. We will arrange for Foschini head office to update your profile on the credit bureau's as well.
We will keep you posted on the progress herein.
Kind Regards
The Easton Berry Collections Team
ZM
Zukie M's updateReviewer Update
23 Oct 2019, 11:51Much appreciated
ZM
Zukie M's update23 Oct 2019, 11:51
Reviewer Update
Much appreciated
Easton-Berry Collections's replyOfficial
08 Jun 2021, 00:16This matter was resolved 23.10.2019.
Easton-Berry Collections's reply08 Jun 2021, 00:16
Official
This matter was resolved 23.10.2019.