GK
Given K

1 reviews | Active since Dec 2014

19 Aug 2025, 16:33

A true ****mer's behavior by Easton Berry Collections

I am very disappointed in this company through their lies.We had a verbal agreement which I believe I over met within 48 hrs after pestering calls but having paid,they now tell me my payment is R47-00 short and hence they cannot issue a PAID UP letter.They sent a letter with only banking details for payment with no amount of which I sent an email requesting a written confirmation amount apart from the verbal which I heard as R2047-00 (Credit amount owed was R1800-00)during arrangement.I then paid R2100-00 within 48 hours.They kept quiet about their shortage with no communication until I demanded the letter and now they claim a short fall.This can only be a ****mer's behavior.I would suggest anyone should require a personal mail to the administration office than dealing with the automated response email machine which they later refer to with no answers.

0
Replies (1)
Easton-Berry Collections
Easton-Berry Collections's reply20 Aug 2025, 11:51
Official
Good day Given 
 
Trust  you are well. 
 
Thank you for bringing this matter to our attention. 
 
We have received your complaint and will conduct a thorough investigation. 
 
We appreciate your patience and will provide you with an update. 
 
Kind Regards 
Hlengiwe 
Easton -Berry Collection Team