RJ
Ruaan J

1 reviews | Active since Feb 2024

05 Feb 2024, 07:50

No service at all.

I have a 2020 Ford Wildtrack, my vehicle has been at Ford 4 times in the last year and every time it has been for 2 to 5 days with them and according to them, there is no problem with my vehicle. but it has gone into limp mode 9 or 10 times already, and I have put in more than 3 Liters of oil in the pass 12 months, the last time it happened it did not want to start again and I had to get a tow truck, to take the vehicle to Ford, my vehicle has been at Ford since the 10th of January which is more than 17 working days, every time I stop there or phone, they tell me they are busy with a diagnostic test and pin point test, they advise that a pin point takes 1 to 5 days, my vehicle has been with them for nearly a month already. I had to cancel my holiday due to this, and not once but twice. my plan was to buy a new next Gen Ranger this year, but I will not drive another Ford, due to the poor service received from this Ford Branch.

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