1 reviews | Active since Jan 2018
Extremely rude and unprofessional manager of the Volvo showroom in East London!
The "manager" of the Volvo dealership in East London is extremely rude and unprofessional. We had booked a Volvo XC60, but she (the manager) canceled the deal and literally kicked us out of the showroom, whilst threatening to call the security to drag us out. Her reason for canceling the deal was that we were taking too long to decide on the specifications of the car (based on my past experiences of buying a number of vehicles, I don't think that a 3-day visit to the dealership is a "waste" of time) , and according to her we were constantly asking her about the price. This is extremely unacceptable and Volvo South Africa and Eastern Cape Motors needs to take immediate action or else they'll keep on losing customers due to the shockingly *********** manager. By the way, we had already signed the contract and we had paid the deposit in order to book the vehicle, but the manager "decided" to cancel the deal as she thought that we were NAGGING her!
I would greatly appreciate it if Volvo SA replies to this and decides to take action as people with this kind of attitude do not feserve to represent a prestigious automotive manufacturer like Volvo.
