Remove Eagle Liner from Retailers System

I made the mistake of booking my mother a bus with Eagle Liner thinking i chose sleep Liner...but i urge all Retailers to remove this company from your Point of Sale Systems....The Bus was half an hour late,they don't mark your luggage "Driver saisyou must just remember your luggage whatif people who get off first grab luggage that's don't belong to them....ETA in Jozi 06:10am bus got stuck and you cant call them no answer.. I swear if anything happens to my mom...i will spray🧨 every coach i see