Poor very poor extremely poor service

Well, I bought tickets yesterday the 9th Jen 2025…I then called to today to change the date as I couldn’t go today, I then called the number that is on the ticket with no luck…sent a Whatsaap with no luck as well I then sent a email and went to pick and pay as well where I bought the ticket and I was not help. Got a call from Neliswa who works for eagle liner and I tried explaining and the terms that I have and what she was reading from the system were not the same. I then asked her to send me what she see so I can compare and I asked for her name and surname… she gave me her name and said her surname is not important and the phone was dropped in my ear. As ****ed as I was I wrote again to the customer service from eagle liner to ask for assistance and report what has transpired. And I got a email back saying they whtassped me and we came to a conclusion which I don’t know where I am. I work for my money I can not loose R 920 meanwhile I reported and tried reaching out and have proof as well that I did. I am calling for someone who can call and assist me as I am willing to take this father than this.

Amelia Ntsedi Utete, ***