POOR CUSTOMER SERVICE BY EAGLE LINER

I was supposed to board on the 18 February 2024 @03h15 at Aliwal North to P. E, the bus never came. The busses that came we Intercity whereas I received an sms confirming that Eagle Liner would collect me, still struggling with refund. They ended up blue ticking me on whatsapp, their customer care is very poor, no one answered my calls. I don't encourage anyone to book this bus!!