MC
Margaret C
1 reviews | Active since Dec 2013
22 Oct 2025, 14:59
On the night of 21 October 2025, Ms. Linda Stander was scheduled to travel from Hanover to Pretoria via Eagle Liner. Shockingly, there was no communication from the company—no SMS, no email, no call—to inform her that the bus was delayed or cancelled. She
Eagle Liner left passenger stranded in Hanover until 4AM – No communication, no care
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Margaret C's updateReviewer Update
22 Oct 2025, 15:00On the night of 21 October 2025, Ms. Linda Stander was scheduled to travel from Hanover to Pretoria via Eagle Liner. Shockingly, there was no communication from the company—no SMS, no email, no call—to inform her that the bus was delayed or cancelled.
She waited in the cold, alone and vulnerable, until 4:00 AM before finally boarding. This is not just poor service—it is a complete failure of duty and care. No South African passenger should ever be subjected to such neglect.
Eagle Liner must be held accountable. We demand:
• A formal apology to Ms. Stander
• An explanation of what went wrong
• Clear steps to ensure this never happens again
South Africans deserve safe, dignified, and reliable transport. This incident was anything but.
She waited in the cold, alone and vulnerable, until 4:00 AM before finally boarding. This is not just poor service—it is a complete failure of duty and care. No South African passenger should ever be subjected to such neglect.
Eagle Liner must be held accountable. We demand:
• A formal apology to Ms. Stander
• An explanation of what went wrong
• Clear steps to ensure this never happens again
South Africans deserve safe, dignified, and reliable transport. This incident was anything but.
MC
Margaret C's update22 Oct 2025, 15:00
Reviewer Update
On the night of 21 October 2025, Ms. Linda Stander was scheduled to travel from Hanover to Pretoria via Eagle Liner. Shockingly, there was no communication from the company—no SMS, no email, no call—to inform her that the bus was delayed or cancelled.
She waited in the cold, alone and vulnerable, until 4:00 AM before finally boarding. This is not just poor service—it is a complete failure of duty and care. No South African passenger should ever be subjected to such neglect.
Eagle Liner must be held accountable. We demand:
• A formal apology to Ms. Stander
• An explanation of what went wrong
• Clear steps to ensure this never happens again
South Africans deserve safe, dignified, and reliable transport. This incident was anything but.
She waited in the cold, alone and vulnerable, until 4:00 AM before finally boarding. This is not just poor service—it is a complete failure of duty and care. No South African passenger should ever be subjected to such neglect.
Eagle Liner must be held accountable. We demand:
• A formal apology to Ms. Stander
• An explanation of what went wrong
• Clear steps to ensure this never happens again
South Africans deserve safe, dignified, and reliable transport. This incident was anything but.