Never use eagleliner/ intercity busses

This is the worse service provider in the transport business. Lost my luggage for close to 3 months no one bothered to contact me. Ever time I called the customer service number they are instructed to say the claims mgr Dikeledi is in a meeting leave your number she will call you. After using other avenues she eventually writes a email to say the company policy is to compensate your lost luggage with R500. Now putting a value to what the lost without even looking at the lost luggage claim form. I urge anyone not to use this pathetic bus company