****mers of note!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

These people are ****mers of note shame

So on 04 September 2023 I booked a return ticket from Durban to Mthatha and I was suppose to depart on Friday 22nd and returned on 24th September.

Ok fine, so due to unforeseen circumstances I called the Eagle liner customer services call center to change my return date to be Monday 25th September and was advice I should pay a certain fee in order for my request to be processed, which I did.

After paying I sent them the proof of payment as requested but to my surprise my request was never updated nor granted.

I was then forced to make alternative arrangements as I needed to go back to Durban on that Monday.

Now I am requesting my money back and these people are telling me lots and lots of stories.

I have even asked to be provided a manager's email and that request was also refused citing company's inactive email system.

THIS IS UNACCEPTABLE!!!!!

PAY BACK MY MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!