Horrible bus experience

I had the worst experience with Eagle Liner. The first time I made use of their services, someone got sick on the bus and they took their time cleaning the mess. My bag also got ****** which resulted in my running after the guy who stole it. The second time which was my most recent experience we had to swap busses which caused the first delay, hardly anyone wore their mask on the bus. The driver was speeding, the bus broke down during the night and we stood in a deserted area on the road in the middle of the night, which put us all the passengers in danger and on top of that taxi drivers were protesting at that hour. Shortly after the bus started moving again, it started smoking and everyone started panicking because they thought something was seriously wrong. The bus was not road-worthy which I did not understand because it's a long-distance bus so the fact that it broke down was beyond me. The bus did not stop at regular intervals was also an inconvenience. All in all the trip was just a horrible experience and I will not be using this bus service, I will not recommend them to anyone either.