EAGLE LINER IS A TRASHY SERVICE WHICH NEEDS TO CLOSED THE SAME WAY ROADLINK WAS

Eagle Liner outsourced its services to a local bus in Cape Town called Elite coaches. The bus was scheduled to depart at 5:30pm but was delayed for an hour and we weren't informed why.Its only later on we discovered that we were waiting for a driver who was from another trip but was going to drive for us. The bus overheated just after Worcester around 9pm, where we had to wait for an hour for it to cool down. When we got to Touwsrivier, we had to wait for a mechanic to fix the bus who arrived after 12am. The bus couldn't be fixed so we had to wait for a replacement bus which came almost at 5am the next day We thus had an 11 hour delay from Cape Town to Johannesburg; a bus that was supposed to arrive in Johannesburg at 12:15 pm ended up arriving at 7pm. A majority of us rely on public transport and many couldn't find transport especially those who were travelling to far places like Rustenburg or Mpumalanga.

There was no company representative who was designated to take care of our needs.Their website is always down, the number is never picked up when I call and the agent who assisted me on Facebook hasn't responded to my last message.