Eagle Liner coaches

This bussiness has really terrible services.i used their bus on the 8th of June 2020 from Johannesburg to Capetown.The bus broke down after Bloemfontein we slept there temperatures were freezing cold and there were no heaters .The company didnt send breakdown and another bus and the drivers were very rude and they told us they dont own the company they are workers and how is it their fault that we stuck in the middle of nowhere.We really suffered that day and there was an army officer who was making efforts to call their office with his own phone while drivers just didnt care.