Complain

They gave me a wrong address …I find out after 2hours been waiting , I want call them they didn’t pick up their calls but they gave me a WhatsApp number *** ..They promised to pay back my money after 15 to 21 days , After 21 days they didn’t pay …I get back to them now they are not responding they just blue tick your text and don’t reply I have been writing for them since from Wednesday till today If anyone has the office number that is working can you please give me