Bad service

Good day On the 8th of July this year I was one of intercity passenger when I got into bad treatment from one of their driver's. At midrand while we waiting the bus driver he came in the bus telling that we were waiting for people that were still coming... After that long wait I than spotted an opportunity to go get something for my bby to eat, Leaving my bby behind in the bus. To my surprise while waiting for my order I saw the bus tempting to leave. I then rushed to tell the driver that I need 2min to collect my order. He rudely told me he won't wait for that. I was sadly forsed to leave my oder and get into the bus. I was angey for the bad treatment I got from the driver and that I was forced to leave my money and oder behind. The bus was from midrand to Matatiele. 347 bus number... I did reported this matter to their whatapp agency. Still haven't received any feedback even now.