Bad service

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We had an unpleasant experience during our trip from Johannesburg (Park Station) to Bizana. The drivers announced a 10-minute break for passengers to purchase food, refreshments, or use the restroom. However, most of that time was spent simply waiting for others to disembark.

Before the 10 minutes had even properly passed, the drivers attempted to depart while some passengers were still in the stores.We even had to leave our orders . We had to chase after the bus because it had already started moving.

Overall, the experience was disappointing. The drivers showed no remorse or professionalism regarding the situation. It would be greatly appreciated if measures were taken to address this, including considering a change of drivers.