Poor Service from Eagle Corner Workshop on my first service and car recall

Hi, I would like to express my unhappiness with the poor service I got when my car was recalled and the Service done on my car.

On the recall of Ford Everest, I got an email and when I call back the consultant said he did n to have my contact number. I was very perplexed as I purchased my car from the dealer. I booked my car regardless.

On the car service, when my car left the Workshop I found the oil dropping on the floor of my garage. I had to send my car back to the Workshop and its was really costly and time-consuming for me.

I expect my car to come out of the service in good condition. I think no proper quality assurance was not done and it's very disappointing.

it was my first service on my new Ford Everest and least did I expect oils in the engine compartment.

Very disappointed client

Justice