Poor service delivery / Eagle Ford Corner (Sandton)

First of all,

I had a bad negative experience with this dealership at EAGLE FOUR (PTY) LTD (Eagle Ford Sandton) on 18/06/2021. I am going to mention names. It is just awful dealing with these unpleasant people. I didn't felt welcomed in their presence. Where did the people skills go wrong with these people in the business nowadays?

I felt Pierre Buitendag was unprofessional with his sales skills (lack of service/communication/rude).

Leandi-Anne Koen was the one that I was hoping to have a better understanding and communication with. She was ********* - the behavior, her tone was aggressive when things didn't go my way versus other dealership's deals, plus don't make fun of your customer when trying to do business.

I felt disappointed at EAGLE FOUR (PTY) LTD (Eagle Ford Sandton). I have to say, on the day of collection/congratulations day, in my opinion, the car was not up to my standard. There was a part missing by the hood. The car paint scratches were not even checked by the sales executive nor by the sales manager.

I did contact Leandi-Anne Koen to make sure before collecting my new Figo. As a sales manager, Obi Mokoditwas didn't make sure nor do his job.

SHAME on the staff at Eagle Ford. What happened to people's morals and dignity today!

I hope your next customer doesn't find themselves in the same situation as I went through.

Ps: your customers are always right. (Work on your people skills and attitude)