KL
Keagan L

1 reviews | Active since Feb 2020

19 Jan 2022, 14:33

DON'T BUY A CAR FROM EAE MOTORS. Please read this to know what rotten people you're dealing with

I recently bought a car at EAE Motors. They made me feel welcomed and assured me that I was getting a good deal. The threw some stickers on and a spoiler to make me feel even happier about the deal. I got onto the highway and the car indicated that my tire was flat. It was actually a hole in my rear tire. The next day I found my front tire completely flat. The tire valve for air was torn and therefore leaking air. I had to repair both tires at my own cost without compensation. As soon as I stopped the day I got the car, the stickers and spoiler were both falling off of my car. I phoned them to tell them that it's all coming off and they said they are not responsible for small things like that. There was no jack in my car, or wheel spanner. Nor was there the solution that you need for run flats. The PDC sensor was pushed all the way into the bumper, and the handbrake didn't hold my car when it was pulled all the way up. Then an indicator on my car came on to tell me that my breaks needed to be changed. At the same time my car was squeeking very loud when I pressed the breaks. I looked at the log book to see when last the breaks were changed, and it showed 2015, I bought the car September 2021. They told me to bring the car in, which is at a place very far from where I reside. They sorted out the PDC sensor, the handbrake works, but now I have to pull it as far up as possible so that my car doesn't roll. The breaks were still squeeking. Instead of changing the break pads which needed to be changed, they just skimmed the disks. Please note that all the fixing that needed to be done on my car caused me to drive to EAE Motors 4 times in the space of a month. Again no compensation was given to me. It was December and everywhere was closing, so I phoned Aasifa a useless inexperienced lady who works at EAE Motors to tell her that my break pads needs to be changed, for I am going to drive down to Durban. The witch tells me to go and get a quote first and then they'll see if they can help me. I didn't get a quote, I went and got it fixed because it needed to be done urgently. I've phoned her multiple times since they opened this year and she kept saying she'll get back to me. Today I had to phone her again, and she told me that they will not reimburse me because I had to get a quote first. I am so frustrated at how bad they have treated me as a client and someone who got them a deal of almost 300k. There is a salesman there who got the deal approved for me, known as Mr Banks. I can't remember his name. He is a **** and a terrible person who does not give a **** about you or your car once the deal is done. Mr Banks and Aasifa are clearly friends or family of the owners because they are bad at what they do, and inconsiderate. EAE Motors is selling cars on a daily bases earning millions but they couldn't help me to be a happy customer and spend small change on seeing to what was wrong with my car. Please look elsewhere for a car, there many dealers who have the same cars and can give you the same deals. They are greedy individuals who's only concern is selling cars

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