Bad service, especially from owner!! My fridge still doesn't work

DONT USE THEM!!! Don't use this company if you want your sanity intact. My fridge is still not working. The technicians who work there are very freindly, i have no issues with them. They came to fix my fridge 1st time, after they left it gave me problems still not cooling, paid them for the work that was done. That repeated x3 times, as the guys kept coming and still, same problem. The 4th time, the owner suggested he will send his team to come collect the fridge and take it to their warehouse, fix it and observe it there, and only bring it back once they are sure its working. This company says they give you x1 year warranty and they will come fix it. asked the owner countless of times when they will pickup my fridge to repair it at the workshop, never came. A week later, I am still waiting for the fridge to be picked up. I just need it to be fixed, or given a refund. Not happy at all that he doesn't even answer my messages and calls. So I must sit and wait regardless of the warranty they claim it comes with. Disappointed in the owner not picking up my calls, not good service at all.